Guest Service Agent

Guest Service Agent

Company Name – Radisson Beach Resort Palm Jumeirah

Are you passionate about hospitality and creating memorable guest experiences.

You will be the first point of contact for our guests, ensuring a warm welcome, seamless check-in and check-out experiences, and exceptional service throughout their stay.

Key Responsibilities:

Welcome guests and provide efficient check-in and check-out services.
Respond promptly to guest requests, inquiries, and concerns.
Maintain a high level of professionalism and deliver exceptional customer service.
Handle reservations, room assignments, and payment transactions accurately.
Work closely with other departments to ensure a seamless guest experience.

Requirements:

Fluency in English (spoken and written) is essential.
Previous experience in a Front Office, Guest Service, or hospitality role is preferred.
Excellent communication, interpersonal, and problem-solving skills.
A positive attitude, attention to detail, and a passion for delivering outstanding guest service.
Ability to work flexible shifts, including weekends and public holidays.

Location : Radisson Beach Resort Palm Jumeirah, Dubai

Email : careers.radissonthepalm@radisson.com