EFS Facilities Service Group
EFS Staffing Solutions – Walk-In-Interview
WALK-IN-INTERVIEW
Position: Call Centre Agent / Reservation Agent
Date: Tuesday, 10th September 2024
Time: 10:00 AM to 2:00 PM
Venue: EFS Facilities Service Group, Production City, Dubai, UAE
Requirements:
- Proficiency in Arabic preferred; English is a must
- Minimum 1-2 years of experience in Call Centre/BPO
- Reservation Agents should have experience in the Hospitality Industry
- Ability to handle and resolve customer inquiries with accurate information
- Energetic and able to provide first-call resolution (FCR)
- Strong problem-solving skills and ability to provide logical, lasting solutions
- Ability to identify and escalate issues appropriately and ensure a timely response