
Nationwide Middle East Properties
Call Center Agent
Job Details
Job Title: Call Center Agent
Location: Dubai, UAE
Company Name: Nationwide Middle East Properties
Salary: AED 5000 – 6000 per month
Responsibilities:
- Handle inbound and outbound calls professionally, addressing customer inquiries and concerns regarding real estate properties.
- Provide accurate information about available properties, pricing, and terms.
- Assist customers in scheduling property viewings and appointments with real estate agents.
- Maintain a high level of customer service satisfaction by resolving issues promptly and effectively.
- Update customer records and databases accurately.
- Collaborate with the sales team to ensure seamless communication and coordination.
Requirements:
- Proven experience in a call center or customer service role.
- Excellent communication skills in English; knowledge of Arabic is a plus.
- Strong interpersonal skills and customer-centric approach.
- Ability to multitask and prioritize tasks effectively.
- Familiarity with real estate terminology and procedures is preferred.
- Flexibility to work in shifts, including evenings and weekends.
How to Apply:
Apply now by submitting your updated resume and cover letter to usama.shalaby@nwmea.com.
To apply for this job email your details to usama.shalaby@nwmea.com