Call Center Agent

  • Full Time
  • Dubai

Nationwide Middle East Properties

Call Center Agent

Job Details

Job Title: Call Center Agent
Location: Dubai, UAE

Company Name: Nationwide Middle East Properties
Salary: AED 5000 – 6000 per month

Responsibilities:

  • Handle inbound and outbound calls professionally, addressing customer inquiries and concerns regarding real estate properties.
  • Provide accurate information about available properties, pricing, and terms.
  • Assist customers in scheduling property viewings and appointments with real estate agents.
  • Maintain a high level of customer service satisfaction by resolving issues promptly and effectively.
  • Update customer records and databases accurately.
  • Collaborate with the sales team to ensure seamless communication and coordination.

Requirements:

  • Proven experience in a call center or customer service role.
  • Excellent communication skills in English; knowledge of Arabic is a plus.
  • Strong interpersonal skills and customer-centric approach.
  • Ability to multitask and prioritize tasks effectively.
  • Familiarity with real estate terminology and procedures is preferred.
  • Flexibility to work in shifts, including evenings and weekends.

How to Apply:
Apply now by submitting your updated resume and cover letter to usama.shalaby@nwmea.com.

To apply for this job email your details to usama.shalaby@nwmea.com

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