Website Paraminfo
VIP End User Support Engineer
Company Name – Paraminfo
Location: Dubai
Key Responsibilities & Accountabilities:
– Answer staff questions in person and via phone on all company supported applications. Troubleshoot computer problems. Determine source of computer problems
– Advise staff on appropriate action. Serve as liaison between staff and the technology department to resolve issues.
– Work one-on-one with staff on application projects. Provide recommendations on company application purchases. Document resolutions for future reference.
Education & Experience:
– 4 years’ experience in IT Support. Knowledge of TCP/IP protocols and their functionality.
– Advanced knowledge and troubleshooting of Windows XP, and Vista. Advanced Knowledge and troubleshooting of office application.
– Working knowledge of implementation of LANs. Ability and desire to learn new skills quickly.
– Fluent in both written and spoken Arabic and English
– Mobile Device Management / MDM/ macOS/meeting roomExtensive experience in managing meeting room requests and collaboration tools. ITIL
Email: roja.m@paraminfo.com
To apply for this job email your details to roja.m@paraminfo.com
